Returns & Exchanges
At Shark Robot, we want you to love your gear, which is why we offer a 30-day window for returns or exchanges on all unworn and unwashed apparel. Simply ensure your items are in their original condition to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging if possible, ensuring all tags remain attached to the garments.
- 3.Label and Ship
Print the prepaid shipping label provided via email, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days.